Support
Frequently Asked Questions
Need help with something? Here are our most frequently asked questions.
Booking & Requirements
Can’t find an answer? Chat to our team.
How do I book a car?
Simply choose your desired car on our website and contact us via WhatsApp to finalize your booking.
What documents do I need to rent a car?
You will need a valid driver’s license, passport or ID, and a credit card for the booking.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking. Please contact us as early as possible to make changes.
Is there a minimum rental age?
Yes, the minimum age to rent a car is 21 years old.
Pricing & Fees
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Are there any hidden fees?
No, there are no hidden fees or surprises. Our pricing is clear and transparent.
What’s included in the rental price?
Do I need to pay a deposit?
Yes, a deposit is required when booking the car. The amount will be refunded upon safe return of the vehicle.
Do you offer discounts for long-term rentals?
Yes, we provide discounted rates for long-term rentals. Contact us for more information.
Rental Duration &
Add-ons
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How long can I rent a car for?
We offer flexible rental periods, from hourly to multi-day or weekly options.
Can I extend my rental period?
Yes, you can extend your rental period, subject to availability. Contact us to arrange an extension.
What add-ons are available?
We offer a range of add-ons to enhance your rental experience. Upon request, you can choose:
- Car Delivery – Have the car delivered to your location and picked up when you’re done.
- Insurance Upgrade– Increase your coverage for extra peace of mind.
- Extra Kilometers– Upgrade your kilometer limit for longer journeys.
- Additional Driver– For added convenience and comfort during your trip.
Rental Duration &
Add-ons
Can’t find an answer? Chat to our team.
Is insurance included with the rental?
Yes, basic insurance is included with all rentals. Additional coverage options are available upon request.
What happens if I have an accident?
In case of an accident, please contact us immediately. Our team will assist you with the next steps and guide you through the insurance process.
Are your cars regularly serviced?
Yes, all our cars are regularly serviced and maintained to ensure they are in perfect condition for your rental.
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